Frequently asked questions
1. Am I entitled to these services?
The home help service is available to all seniors, there are no health restrictions. Services are not available for people who are fully independent and capable and only need housekeeping services. Day care services are available for people with special needs.
2. How do I book the service?
You need to apply for the service at the municipality of your place of residence, which you can do by filling in the application form here. For a description of the process of ordering services, please select the municipality relevant to you from the menu above.
3. What services can I get?
For a description of the services available to the elderly, click here. The social worker will allocate specific services according to the person's needs, after assessing their independent capability and the adaptability of their living environment.
4. When will the services be provided?
The coordinator sets the timetable for the provision of services according to the needs of the person and communicates it to the recipient.
5. Can I choose my own social worker assistant?
The coordinator appoints the assistant who will provide the services, taking into account the senior's lifestyle, hobbies and place of residence. However, if we find that the friendship between the elderly person and the social worker does not develop, we appoint another social worker.
6. I am going to a sanatorium, will I lose services?
Išvykus į sanatoriją ar reabilitaciją, ilgesniam laikui atsigulus į ligoninę, išvykus atostogauti ar pan. galima sustabdyti paslaugų teikimą ne ilgesniam nei 120 dienų laikotarpiui per metus. Norint sustabdyti paslaugas reikia parašyti prašymą nurodant paslaugų stabdymo laikotarpį ir priežastį.
7. How much does the Senjoro service cost?
Senjoro is a social partner of the municipalities and therefore part of the cost of the services is reimbursed to the clients from the municipal budget. The share paid by the individual depends proportionally on his/her income. You can see the specific price by selecting the municipality you are interested in from the menu.
Frequently asked questions
1. Am I entitled to these services?
The home help service is available to all seniors, there are no health restrictions. Services are not available for people who are fully independent and capable and only need housekeeping services. Day care services are available for people with special needs.
2. How do I book the service?
You need to apply for the service at the municipality of your place of residence, which you can do by filling in the application form here. For a description of the process of ordering services, please select the municipality relevant to you from the menu above.
3. What services can I get?
For a description of the services available to the elderly, click here. The social worker will allocate specific services according to the person's needs, after assessing their independent capability and the adaptability of their living environment.
4. When will the services be provided?
The coordinator sets the timetable for the provision of services according to the needs of the person and communicates it to the recipient.
5. Can I choose my own social worker assistant?
The coordinator appoints the assistant who will provide the services, taking into account the senior's lifestyle, hobbies and place of residence. However, if we find that the friendship between the elderly person and the social worker does not develop, we appoint another social worker.
6. I am going to a sanatorium, will I lose services?
Išvykus į sanatoriją ar reabilitaciją, ilgesniam laikui atsigulus į ligoninę, išvykus atostogauti ar pan. galima sustabdyti paslaugų teikimą ne ilgesniam nei 120 dienų laikotarpiui per metus. Norint sustabdyti paslaugas reikia parašyti prašymą nurodant paslaugų stabdymo laikotarpį ir priežastį.
7. How much does the Senjoro service cost?
Senjoro is a social partner of the municipalities and therefore part of the cost of the services is reimbursed to the clients from the municipal budget. The share paid by the individual depends proportionally on his/her income. You can see the specific price by selecting the municipality you are interested in from the menu.