www.senjoro.lt

Website private policy

PI National Institute for Social Integration is committed to protecting your information. We comply with the EU General Data Protection Regulation (GDPR) and other laws that protect the information we collect, use and store at our institution.

1. Privacy Policy

Our Privacy Policy provides answers to the most important questions about how we collect, use and store information about you. If you have any questions, we are ready to help you as described below.

Please read carefully our Privacy Policies:

2. Our contact details

If you have any questions, comments or complaints about how we collect, use and store information about you, we are ready to help you.

E-mail address: paslaugos@senjoro.lt

3. My rights

If you wish to take the following actions, please contact us using the contact details specified in the second paragraph. Please note that these rights are subject to the conditions and exceptions provided for by law:

  • submit a request to access information held about you;
  • submit a request to correct information held about you;
  • submit a request to delete information held about you;
  • submit a request to restrict access to or delete information held about you;
  • object to the collection, use and storage of information about you in our Institution;
  • submit a request to export your data or transfer it to another company;
  • withdraw your consent at any time;
  • file a complaint with the State Data Protection Inspectorate.

    • Privacy policy for visitors of the website www.senjoro.lt

    Last updated: 07/06/2023

    PI National Integration Institute is committed to protecting your information. We comply with the EU General Data Protection Regulation (GDPR) and other laws protecting your information that we collect, use and store in our Institution.

    1. How should I read this Privacy Policy?

    This Privacy Policy provides answers to the most important questions about how we collect, use and store information about you. If you have any questions or if any part of this notice is unclear, we are here to help you as described in Section 11 of this Privacy Policy. Please note that any use of the word “we” in this Privacy Policy refers to our Institution as set out in Section 2 of the Privacy Policy.

    2. Who is responsible for the protection of my information?

    PI National Institute for Social Integration

    Legal entity code: 302326599

    Address: Gedimino pr. 45, Vilnius

    E-mail address: paslaugos@senjoro.lt

    3. Why do you collect information about me?

    We provide public access to the website www.senjoro.lt (hereinafter - the Website), maintain it and improve it. For these reasons, we use cookies. More information about the cookies used on our website can be found in the Cookie Policy.

    We also provide public access to our social media accounts on the following social networks: Facebook, Linkedin. These social networks may use cookies or other tracking technologies. More information about this can be found in the privacy policies of these social networks (please click on the link above if you want to learn more about the privacy policies of these social networks).

    4. What information do you collect, use and store about me?

    When you browse our Website, we only collect anonymous data from cookies on it about your browsing trends and demographic data.

    5. Do you use cookies?

    Yes. We use cookies as described in the Cookie Policy.

    6. What is the legal basis for collecting information about me?

    We collect information about you lawfully because we have a legitimate interest in using cookies that are necessary for the proper functioning of the website and to ensure its security (Article 6 (1) (f) GDPR).

    7. Do you share my information with other entities?

    We may share information with our service providers who provide us with IT and hosting services.

    8. Is information about me transferred outside the European Economic Area (the EEA consists of all Member States of the EU, as well as Norway, Iceland and Liechtenstein)?

    No.

    9. How long do you store information about me?

    We store information related to cookies as stated in the Cookie Policy.

    10. What actions can I take regarding my information in your Institution?

    If you wish to take the actions listed below, please contact us as set out in Section 11. Please note that these rights are subject to the conditions and exceptions provided for by law.

  • request access to the information we have about you, if we are processing your personal data from which we can identify you;
  • request correction or completion of the information held about you;
  • request erasure of information about you when:
    • - we process your data unlawfully;
    • - your data is processed on the basis of our legitimate interest and you object to our legitimate interest;
    • - your data is no longer necessary to achieve the purposes for which it was collected;
    • - we have a legal obligation to erase information about you;
  • request us to restrict the processing of information about you when you contest the accuracy of the data, do not agree to the erasure of your data that is unlawfully processed, or you need the data to assert, exercise or defend legal claims;
  • object to the collection, use and storage of your information by our Institution, when we process your data for a legitimate interest as the basis for data processing;
  • file a complaint with the State Data Protection Inspectorate.
    • Please note that you cannot exercise the following rights:
  • the right to personal data portability – you cannot exercise this right because your personal data is processed for our legitimate interests (Article 6(1)(f) of the GDPR). The right to personal data portability can be exercised in cases where both of the following conditions are met:
  • you have provided your personal data in a structured, commonly used and machine-readable format;
  • the data is processed on the basis of consent (Article 6(1)(a) of the GDPR) or in order to conclude or perform a contract with you (Article 6(1)(c) of the GDPR).

    • 11. How can you help me?

    If you have any questions, comments or complaints regarding how we collect, use and store data about you, we are ready to help you. If you need assistance, please contact us by e-mail at paslaugos@senjoro.lt.

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    Cookie policy of the internet website WWW.SENJORO.LT

    Last updated: 07/03/2025

    This Cookie Policy provides information about the cookies used on the website www.senjoro.lt.

    The data controller

    PI National Institute for Social Integration

    Legal entity code: 302326599

    Registered address: Zarasai, Malūno g. 19A, LT-32118.

    A cookie is a small file consisting of letters and numbers that is saved in your browser or on the hard drive of your computer. Different cookies are used for different purposes. Cookies also help distinguish you from other website users, thus ensuring a more pleasant experience using the website and allowing us to improve the website.

    Most browsers allow to reject all cookies, while there are some browsers that allow to reject only third-party cookies. So you can use these options. However, please note that blocking all cookies will have a negative impact on the use of the website, and without cookies you will not be able to use all the services provided by the website.

    Cookies used on our website:

    • Necessary cookies: necessary for the proper functioning of the website.
    • Statistical cookies: collect anonymous information about the operation of the website.
    • Marketing cookies: intended to provide relevant information about the services.

    Basis for the use of cookies

    The basis for the use of statistical and marketing cookies is consent (Article 6(1)(a) of the EU GDPR). The basis for the use of necessary cookies is the contractual relationship that arises when you use our website (Article 6(1)(b) of the EU GDPR).

    List of cookies used

    Cookie name Cookie purpose Storage Duration
    PHPSESSID Necessary cookie 3 months
    _fbp Statistical cookie 3 months
    _ga Statistical cookie 1 year, 1 month and 4 days
    _gid Statistical cookie 1 day
    lastExternalReferrer Marketing cookie During the session

    How to manage and delete cookies

    Many browsers are set to automatically accept cookies. If you want to disable them, you can do so in your browser settings:

    Note: If you refuse cookies, you may lose the ability to use some of the website's functions. You can find out about the data subject's rights and other information about the processing of personal data in the privacy policy published on our website www.senjoro.lt.
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    Privacy policy for persons sending inquiries on the website www.senjoro.lt

    Last updated: 07/06/2023

    PI National Institute for Social Integration is committed to protecting your information. We comply with the EU General Data Protection Regulation (GDPR) and other laws protecting your information that we collect, use and store in our Institution.

    1. How should I read this Privacy Policy?

    This Privacy Policy provides answers to the most important questions about how we collect, use and store information about you. If you have any questions or if any part of this notice is unclear, we are ready to help you as described in Section 10 of this Privacy Policy. Please note that any use of the word “we” in this Privacy Policy refers to our Institution as set out in Section 2 of the Privacy Policy.

    2. Who is responsible for the protection of my information?

    PI National Institute for Social Integration

    Legal entity code: 302326599

    Address: Gedimino pr. 1, Vilnius

    E-mail address: paslaugos@senjoro.lt

    3. Why do you collect information about me?

    • We collect, use and store your data for the following reasons:
  • so that we can properly manage the inquiries, requests, and complaints we receive and prepare responses to them;
  • we are subject to a legal obligation to store the business records of the Institution;
  • for defending our legitimate interests - if necessary, we may use your personal data to defend our legitimate interests, including reputation, in courts, out-of-court dispute resolution bodies and other competent authorities.

    • 4. What information should I provide to you and why?

    When submitting an inquiry to the contact e-mail addresses specified on our website or by post you should provide us with your name, surname, e-mail address or other contact details, city, neighbourhood, content of the inquiry and the information relevant to it. When submitting an inquiry, you may be asked to provide additional information about yourself so that we can properly respond to your inquiry.

    5. What is the legal basis for collecting information about me?

    • We collect and store information about you lawfully because:
  • if you submit an inquiry, request or complaint to us in connection with a contract to which you are party or in order to take steps at your request prior to entering into a contract – this data shall be collected for the purposes of performing or entering into contracts (Article 6(1)(b) of the GDPR);
  • if you submit an inquiry, request or complaint to us for a reason other than entering into or performing a contract – we have a legitimate interest in administering the inquiries received (Article 6(1)(f) of the GDPR);
  • we have a legal obligation to store inquiries, requests, complaints received (Article 6 (1) (c) GDPR);
  • we have a legitimate interest in defending our rights before courts or other authorities (Article 6(1)(f) GDPR).

    • 6. Do you collect sensitive information about me?

    Sensitive information about you is not collected and, if it is not relevant to the complaint, request or inquiry you have submitted or plan to submit, please do not provide it. If such information is nevertheless provided, we will assume that you have given us your consent to the processing of this information (Article 9(2)(a) GDPR).

    7. Do you share my information with other entities?

    • Information about you may be transferred to:
  • the municipal administration of the area where you seek the services;
  • social service centers subordinate to the municipal administration of the area where you seek to receive services;
  • companies providing legal services, law firms, to the extent necessary for the defence of our legitimate interests;
  • bailiffs, to the extent necessary for the recovery of awarded amounts;
  • our service providers – companies providing communication (e-mail) services, if the inquiry, request or complaint is sent by e-mail.

    • 8. How long do you store the information about me?

    • Your information will be stored:
  • if your inquiry is related to a contract we have concluded or plan to conclude – we will store your information for 10 years after the expiry of the contract;
  • if you have submitted a complaint, request or other inquiry to us that is not related to the conclusion or performance of the contract, we will store it in accordance with the General Index for Document Retention Periods approved by the Chief Archivist of Lithuania – for 1 year from the date of making the decision in our Institution;
  • documents submitted to courts or other dispute resolution or law enforcement bodies shall be stored for 1 year after making the final decision;
  • court writs of execution, bailiffs' orders shall be stored for 10 years after the end of payments.

    • 9. What actions can I take regarding my information at your Institution?

    • If you wish to take the actions listed below, please contact us as set out in Section 10. Please note that these rights may be subject to statutory exceptions and limitations.
  • request access to the information we have about you, if we are processing your personal data from which we can identify you;
  • request correction or completion of the information held about you;
  • request erasure of information about you when:
    • - we process your data on the basis of consent;
    • - we process your data unlawfully;
    • - your data is processed on the basis of our legitimate interest and you object to our legitimate interest;
    • - your data is no longer necessary to achieve the purposes for which it was collected;
    • - we have a legal obligation to erase information about you;
  • request us to restrict the processing of information about you when you dispute the accuracy of the data or object to the processing of the data, do not agree to the deletion of your data unlawfully processed, or you need the data to assert, exercise or defend legal claims;
  • contest the collection, use and storage of your information by our Institution when we process your data based on legitimate interest as the basis for data processing;
  • request to export your data if you have provided us with the data in a structured, commonly used and machine-readable format and you have given your consent to the processing of such data or we need to process this data in order to perform a contract with you;
  • withdraw your consent to the processing of your personal data at any time;
  • submit a complaint to the State Data Protection Inspectorate.

    • 10. How can you help me?

    If you have any questions, comments or complaints regarding how we collect, use and store data about you, we are ready to help you. If you need our help, please contact us by e-mail at paslaugos@senjoro.lt.

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    Privacy policy for persons who want to order services

    Last updated: 07/06/2023

    PI National Institute for Social Integration is committed to protecting your information. We comply with the EU General Data Protection Regulation (GDPR) and other laws protecting your information that we collect, use and store in our Institution.

    1. How should I read this Privacy Policy?

    This Privacy Policy provides answers to the most important questions about how we collect, use and store information about you. If you have any questions or if any part of this notice is unclear, we are ready to help you as described in Section 10 of this Privacy Policy. Please note that any use of the word “we” in this Privacy Policy refers to our Institution as set out in Section 2 of the Privacy Policy.

    2. Who is responsible for the protection of my information?

    PI National Institute for Social Integration

    Legal entity code: 302326599

    Address: Gedimino pr. 1, Vilnius

    E-mail address: paslaugos@senjoro.lt

    3. Why do you collect information about me?

    • We collect, use and store your data for the following reasons:
  • so that we can properly manage the inquiries, requests, and complaints we receive and prepare responses to them;
  • we are subject to a legal obligation to store the business records of the Institution;
  • for defending our legitimate interests - if necessary, we may use your personal data to defend our legitimate interests, including reputation, in courts, out-of-court dispute resolution bodies and other competent authorities.

    • 4. What information should I provide to you and why?

    When submitting an inquiry about services in the form provided on our website:

    If you are requesting services for yourself:

    • you should provide us with your name, surname, personal identification number, e-mail address / phone number, municipality, city, full address, how many people need assistance, and also attach: a copy of your personal identity card / passport, copies of all documents demonstrating the need for social services, the content of the inquiry and the information relevant to it. After submitting the inquiry, you may be asked to provide additional information about yourself so that we can properly respond to your inquiry.

    If you are requesting services for another person:

    • you should provide us with your name, surname, address, e-mail address, phone number, relationship to the person for whom you are requesting services; you should provide the name, surname, personal identification number, e-mail address of the person for whom you are requesting services. postal address / phone, municipality, city, full address, how many people need assistance, and also attach: a copy of the personal identity card / passport, copies of all documents demonstrating the need for social services, the content of the inquiry and the information relevant to it. After submitting the inquiry, you may be asked to provide additional information about yourself so that we can properly respond to your inquiry.

    5. What is the legal basis for collecting information about me?

    • We collect and store information about you lawfully because:
  • if you submit an inquiry, request or complaint to us in connection with a contract to which you are party or in order to take steps at your request prior to entering into a contract - this data shall be collected for the purposes of performing or entering into contracts (Article 6(1)(b) GDPR);
  • if you submit an inquiry to us for a reason other than entering into or performing a contract – we have a legitimate interest in administering the inquiries received (Article 6(1)(f) GDPR);
  • we have a legal obligation to store inquiries, requests, complaints received (Article 6 (1) (c) GDPR);
  • we have a legitimate interest in defending our rights before courts or other authorities (Article 6(1)(f) GDPR).

    • 6. Do you collect sensitive information about me?

    Sensitive information about you is not collected and, if it is not relevant to the complaint, request or inquiry you have submitted or plan to submit, please do not provide it. If such information is nevertheless provided, we will assume that you have given us your consent to the processing of this information (Article 9(2)(a) GDPR).

    7. Do you share my information with other entities?

    • Information about you may be transferred to:
  • the municipal administration of the area where you seek to receive services;
  • social service centers subordinate to the municipal administration of the area where you seek to receive services;
  • companies providing legal services, law firms, to the extent necessary for the defence of our legitimate interests;
  • bailiffs, to the extent necessary for the recovery of awarded amounts;
  • our service providers – companies providing communication (e-mail) services, if the inquiry, request or complaint is sent by e-mail.

    • 8. How long do you store the information about me?

    • Your information will be stored:
  • if your inquiry is related to a contract we have concluded or plan to conclude – we will store your information for 10 years after the expiry of the contract;
  • if you have submitted a complaint, request or other inquiry to us that is not related to the conclusion or performance of the contract, we will store it in accordance with the General Index for Document Retention Periods approved by the Chief Archivist of Lithuania – for 1 year from the date of making the decision in our Institution;
  • documents submitted to courts or other dispute resolution or law enforcement bodies shall be stored for 1 year after making the final decision;
  • court writs of execution, bailiffs' orders shall be stored for 10 years after the end of payments.

    • 9. What actions can I take regarding my information at your Institution?

    • If you wish to take the actions listed below, please contact us as set out in Section 10. Please note that these rights may be subject to statutory exceptions and limitations.
  • request access to the information we have about you, if we are processing your personal data from which we can identify you;
  • request correction or completion of the information held about you;
  • request erasure of information about you when:
    • - we process your data on the basis of consent;
    • - we process your data unlawfully;
    • - your data is processed on the basis of our legitimate interest and you object to our legitimate interest;
    • - your data is no longer necessary to achieve the purposes for which it was collected;
    • - we have a legal obligation to erase information about you;
  • request us to restrict the processing of information about you when you dispute the accuracy of the data or object to the processing of the data, do not agree to the deletion of your data unlawfully processed, or you need the data to assert, exercise or defend legal claims;
  • contest the collection, use and storage of your information by our Institution when we process your data based on legitimate interest as the basis for data processing;
  • request to export your data if you have provided us with the data in a structured, commonly used and machine-readable format and you have given your consent to the processing of such data or we need to process this data in order to perform a contract with you;
  • withdraw your consent to the processing of your personal data at any time;
  • submit a complaint to the State Data Protection Inspectorate.

    • 10. How can you help me?

    If you have any questions, comments or complaints regarding how we collect, use and store data about you, we are ready to help you. If you need our help, please contact us by e-mail at paslaugos@senjoro.lt.

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    Privacy Policy for Candidates

    Last updated: 07/06/2023

    PI National Institute for Social Integration is committed to protecting your information. We comply with the EU General Data Protection Regulation (GDPR) and other laws protecting your information that we collect, use and store in our Institution.

    1. How should I read this Privacy Policy?

    This Privacy Policy provides answers to the most important questions about how we collect, use and store information about you. If you have any questions or if any part of this notice is unclear, we are ready to help you as described in Section 10 of this Privacy Policy. Please note that any use of the word “we” in this Privacy Policy refers to our Institution as set out in Section 2 of the Privacy Policy.

    2. Who is responsible for the protection of my information?

    PI National Institute for Social Integration

    Legal entity code: 302326599

    Address: Gedimino pr. 1, Vilnius

    E-mail address: paslaugos@senjoro.lt

    3. Why do you collect information about me?

    • We collect, use and store your data for the following reasons:
  • we need to assess your suitability for the position you are applying for;
  • we want to store information about you so that we can offer you the opportunity to participate in the selection process or submit a job offer when a vacancy becomes available in the future – we may ask for your consent for this purpose;
  • we have a legal obligation to retain the Institution's business records.

    • 4. What information should I provide to you and why?

    • In the process of selecting employees and volunteers, in order to get a job or volunteer at our Institution, you should provide us with the following information about yourself:
  • personal identification data;
  • contact details;
  • data about your work experience;
  • data about your qualification (acquired specialty, training or courses attended, licenses held, etc.);
  • other information that you believe may be useful to you in the selection process.

    • 5.What is the legal basis for collecting information about me?

    • We collect information about you lawfully because:
  • the information about you is necessary for the possible conclusion of an employment contract (Article 6(1)(b) GDPR);
  • you have given your consent to store the information you provided during your application so that we can offer you the opportunity to participate in the selection process or make you a job offer in the future when a vacancy becomes available (Article 6(1)(a) of the GDPR);
  • we have a legal obligation to store inquiries, requests, complaints received (Article 6(1)(c) of the GDPR).

    • 6. Do you collect sensitive information about me?

    We do not collect sensitive information about you. If you provide us with sensitive information about yourself during the selection process, we will assume that you have given us consent to process such personal data (Article 9(2)(a) of the GDPR).

    7. Do you share my information with other entities?

    We may transfer information about you to our service providers - companies that provide communication (email) services.

    8. How long do you store the information about me?

    We will store the information about you for 1 year.

    9. What actions can I take regarding my information at your Institution?

    • If you wish to take the actions listed below, please contact us as set out in Section 10. Please note that these rights may be subject to statutory exceptions and limitations.
  • request access to the information we have about you, if we are processing your personal data from which we can identify you;
  • request correction or completion of the information held about you;
  • request erasure of information about you when:
    • - we process your data on the basis of consent;
    • - we process your data unlawfully;
    • - your data is processed on the basis of our legitimate interest and you object to our legitimate interest;
    • - your data is no longer necessary to achieve the purposes for which it was collected;
    • - we have a legal obligation to erase information about you;
  • request us to restrict the processing of information about you when you dispute the accuracy of the data or object to the processing of the data, do not agree to the deletion of your data unlawfully processed, or you need the data to assert, exercise or defend legal claims;
  • contest the collection, use and storage of your information by our Institution when we process your data based on legitimate interest as the basis for data processing;
  • request to export your data if you have provided us with the data in a structured, commonly used and machine-readable format and you have given your consent to the processing of such data or we need to process this data in order to perform a contract with you;
  • withdraw your consent to the processing of your personal data at any time;
  • submit a complaint to the State Data Protection Inspectorate.
    • Note: You cannot exercise your right to object to the processing of your personal data, as your personal data is processed for the purpose of concluding an employment contract with you (Article 6(1)(b) of the GDPR), to comply with legal requirements applicable to us (Article 6(1)(c) of the GDPR) and on the basis of your consent (Article 6(1)(a) of the GDPR). The right to object to the processing of your personal data can only be exercised in cases where the personal data is processed on the basis of a legitimate interest (Article 6(1)(f) of the GDPR) or when it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested (Article 6(1)(e) of the GDPR).

    10. How can you help me?

    If you have any questions, comments or complaints regarding how we collect, use and store data about you, we are ready to help you. If you need our help, please contact us by e-mail at paslaugos@senjoro.lt.

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